Applications Management & Support
Ekartha offers a complete suite of services for Applications Management & Support of your Web & SaaS applications. Our operations and support teams help companies deliver service excellence, through a structured approach that enables highly reliable software as a service quality and delivery. We provide strong service level agreements (SLA), to back up our service guarantees. We strongly believe in helping you focus and grow your core business rather than managing complex operations and application delivery functions.


Service Highlights
Dedicated support of your SaaS and Internet application every step of the way, 24x7x365.

Application monitoring of the availability and performance of you SaaS and Internet applications to ensure they are functioning properly and delivering excellent performance.

Application management to take care of daily tasks like troubleshooting, building and deploying new code releases, database administration and management etc.



Application maintenance including bug fixes, feature enhancements, software patches and fixes.

Level 1 and Level 2 problem resolution across the complete software and hardware infrastructure of your SaaS and Internet application.

Strong SLA to provide you the confidence that your SaaS or Internet application is always up and serving your customers. With Ekartha's Service level agreements (SLA) we provide you service credits if your application experiences unscheduled downtime.



Datasheets
Alice SaaS & Cloud Platform

SaaS and Cloud Applications Design, Development & Delivery

Re-engineering Applications for SaaS Enablement

Demos & Presentations
Introduction to Software as a Service (SaaS)

Case Studies
Development & Delivery of a SaaS Application for the Mortgage Industry

Design, Development and Delivery of a scalable Software as a Service application for the Hedge Fund Industry